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Medical Answering Services Provide Huge Benefits to Patients

In many ways, a medical answering service provides the same service as an excellent medical receptionist. Successful medical practices realize that patients need to be greeted in a timely, and courteous manner. Patients who wait too long, are disconnected, or otherwise frustrated when they try to reach out for help, will go elsewhere. Medical professionals are very concerned with patient retention rates, and new patient referrals. Medical answering services can provide huge benefits to both medical personnel and their patients. Following are some

important tips to consider if you are planning on hiring a medical answering service.

1. Determine Answering […]

By |March 30th, 2016|Blog, medical answering service|0 Comments

Choosing a Medical Answering Service

When searching for a medical answering service, you have no doubt seen and have been attracted to the low priced options ($19.99 per month) or flat-rate prices regardless of volume. Although this appears attractive simply because all of us want to decrease cost, the issue with many of these services is quality, reliability, and accuracy. The quality of service being provided is very low due to long hold times, high abandonment rates, unreliability, and severe inaccuracy due to high employee churn within the answering service. In addition, these types of services have a much higher client turn-over rate than a more expensive and higher quality answering service.

By |July 31st, 2012|Blog, medical answering service|0 Comments