If you have never considered using an answering service, you might be surprised by the immediate benefits it brings to you and your customers. For many of our customers, our answering service was just the thing they needed to rest easy during busy times and after hours.

Here are the top 5 benefits of using an answering service, according to some of our customers!

1. Never Miss a Call

A 24/7 answering service allows you to service your customers any time, day or night, without having to keep an employee in the office at all hours. It enables you to reduce hold times and abandonment rates for your customers as our staffs is trained levitra online purchase solely to service your clients, and are not responsible for multitasking in the office as your staff would be. Utilizing a professionally trained answering service allows for your clientele to reach a live operator every time and provides for quick feedback on behalf of your office. Twice the efficiency in half the time.

2. Cost Savings

Utilization of an answering service allows for quicker service for your clients without having to overcome the demands of hiring and paying extra benefits for your current staff to handle all of your calls or taking on the expense of hiring extra staff to handle calls after hours and on holidays. It forfeits the demand on your staff to have call availability when you need it and instead focuses on fulltime availability for the clients when they need it.

3. Their Emergency is Your Emergency

An answering service can give you the availability that your clients need you to have. It permits you to customize your business and personal plans around your schedule instead of altering your plans around your clients. When being in the office is not feasible for varying reasons such as weather, illness, or time of day, it still gives your customers the option to speak to a live person right away, especially in the case of emergencies.

4. Effective. Dependable. Trustworthy.

Specifically, Answer One has a multitude of message retrieval options that other services do not offer. Answer One offers professional telephone answering services that allow for customer retrieval via the use of voicemail, fax, SMS text (which is HIPPA approved), email, manual phone retrieval. Our answering service offers you the ability to retrieve your messages as they come in, at certain hourly intervals, at morning open time, on an emergency basis, and much more. We allow for you to structure and tailor our services to your needs, and not vice versa.

5. More Time to Focus on Your Business

You have a job to do and Answer One can relief those pressures so that you have time to focus on your business.